Workplace Experience Officer (Ho Chi Minh City)

Cushman & Wakefield • No. 37 Ton Duc Thang Street Ben Nghe Ward, Vietnam

Trách nhiệm chính

Champion a premium workplace and hospitality experience across employee, client, and visitor touchpoints.
Oversee front-of-house standards, workplace readiness, VIP visits, and service recovery.
Plan and deliver workplace engagement initiatives, wellness programs, internal events, and cultural activities from concept through execution.
Partner with Facilities, Security, and other stakeholders to maintain operational excellence and identify service gaps.
Support and guide Community Hosts, reception, and event teams to embed a strong hospitality culture.
Leverage feedback, surveys, and KPIs to implement data-driven improvements to employee and client experience.

Yêu cầu công việc

Bachelor's degree in Hospitality Management, Business Administration, Communications, Marketing, Events Management, or a related discipline.
Minimum 1–3 years of experience in workplace experience, hospitality, or front-of-house operations.
Strong experience coordinating workplace events and high-touch service experiences.
Exceptional service orientation, stakeholder management, and problem-solving skills.
Proficiency in English and Vietnamese, and Microsoft Office.

Yêu cầu ưu tiên

Experience within luxury hospitality or premium service environments is highly advantageous.
Strong fresh graduates with relevant internship backgrounds may be considered.

Mức lương

Phúc lợi

Hình thức làm việc

Thông tin khác

Location: No. 37 Ton Duc Thang Street, Ben Nghe Ward, Ho Chi Minh City, Vietnam.

Workplace Experience Officer (Ho Chi Minh City)