Trách nhiệm chính

Promote and sell after-sales service offerings, including preventive maintenance packages, service contracts, spare parts, consumables, and repair/calibration services.
Identify new business opportunities within the installed instrument base and develop territory sales plans.
Generate quotations, proposals, and tender documentation.
Conduct contract renewal activities and manage expiring service agreements.
Build and maintain strong relationships with lab managers, QA/QC teams, R&D personnel, and procurement teams.
Conduct regular customer visits to strengthen engagement.
Utilize Salesforce CRM to manage opportunities, activities, and sales forecasts.
Collaborate with Service Engineers, Product Specialists, and manufacturers to develop solutions.
Support marketing campaigns, customer seminars, and promotional activities.
Prepare regular sales activity reports and monitor market trends.

Yêu cầu công việc

Bachelor's Degree in Engineering, Analytical Chemistry, Instrumentation, Biotechnology, Chemical Engineering, or related technical disciplines.
Minimum 3 years of experience in technical sales, service sales, or customer support in relevant sectors.
Good command of written and spoken English.
Ability to communicate effectively with overseas manufacturers and regional teams.
Strong customer-facing, communication, presentation, negotiation, and persuasion skills.
Willingness to travel extensively within the assigned territory (Hue and Northern Vietnam).
Proficient in Microsoft Office applications.

Yêu cầu ưu tiên

Experience selling service contracts, maintenance agreements, spare parts, or consumables.
Experience working with multinational manufacturers or principals.
Basic understanding of analytical instrumentation brands such as Malvern Panalytical, TA Instruments, Agilent, Buchi, Binder, and laboratory automation systems.
Familiarity with Salesforce CRM.
Valid driving license.

Mức lương

Phúc lợi

Hình thức làm việc

Thông tin khác

Requisition Number: 245020.
Key KPIs include service revenue achievement, contract renewal rate, and CRM compliance.

Engineer Technical Sales - After Sales Service