Convention Service Executive

The Grand Ho Tram Strip • Thành phố Hồ Chí Minh, Vietnam

Trách nhiệm chính

Review daily group accommodation, food & beverage, and conference charges to ensure alignment with event orders and run downs.
Ensure correct figures are reflected in Cenium actuals.
Develop themes and activities to drive incremental revenue.
Coordinate operational tasks with other departments and ensure effective communication.
Manage client deposits, contracts, and settlements.
Communicate client expectations to operational departments via Group Instructions and meetings.
Maintain visibility and contact with clients throughout events.
Develop administrative and communication policies in line with hotel goals.
Negotiate with clients while adhering to hotel profitability guidelines.
Record accurate cover and revenue data in the sales and catering system.
Work closely with MICE business and the Banquet Manager to ensure cost-effective and successful service.
Assist in developing new product themes, services, and marketing strategies.
Handle telephone inquiries, emails, internal correspondence, and walk-in clients.
Maintain a safe and secure working environment, including knowledge of first aid and fire procedures.
Distribute BEOs and prepare daily/weekly/monthly reports.
Manage filing and tracing systems for the Catering & Conventions Department.
Resolve guest concerns and maintain strict confidentiality.
Participate in site inspections and act as an advisor for MICE operations.

Yêu cầu công việc

Yêu cầu ưu tiên

Proactive approach to pursuing increased responsibility and delivering projects professionally.

Mức lương

Hình thức làm việc

Thông tin khác

Adherence to the Hotel credit policy, Employee Handbook, and Code of Conduct is mandatory.
Deadline for application: 2026-09-30.

Convention Service Executive