Academy Head/Lead

PMAX • 5th,6th & 7th Floors,CIENCO4 Building,180 Nguyen Thi Minh Khai Street,Xuan Hoa Ward,Ho Chi Minh City,Vietnam, Vietnam

Trách nhiệm chính

Propose and co-build the Academy’s scale-up strategy regarding product portfolio, pricing, and B2C vs B2B growth models.
Monitor market trends and competitors to adjust positioning and product roadmaps.
Translate strategy into actionable quarterly and annual plans with clear targets.
Own end-to-end operations including class scheduling, trainer coordination, learner experience, LMS management, and feedback loops.
Standardize SOPs and playbooks to support business scaling.
Manage B2B delivery for corporate clients from kick-off through execution.
Manage and develop the operations, content, and customer service teams.
Optimize existing course portfolios based on digital marketing trends and AI.
Develop new training products based on learner demand and corporate requirements.
Recruit, onboard, and manage the quality of the trainer pool.
Own revenue targets for B2C (funnel, enrollment, retention) and B2B (lead generation, closing).
Develop partnerships with universities, associations, and industry platforms.
Manage P&L, including revenue, COGS, OPEX, and unit economics.
Report forecasts and operational metrics to leadership.

Yêu cầu công việc

Minimum 5 years of experience in total.
At least 1-2 years of experience managing operations of a business or product line with a revenue target.
Proven track record of standardizing and scaling operational processes within education, training, agency, or service businesses.
Strong commercial mindset with a solid grasp of funnels, pricing, and unit economics.
Sufficient digital marketing knowledge to coordinate with trainers and assess content relevance.
Strong multi-stakeholder management skills.

Yêu cầu ưu tiên

Mức lương

Phúc lợi

Insurance on full salary (SHUI).
Annual health check-up and PVI Healthcare Insurance for all employees.
Flexible working time.
4 days of remote work from home per month.
15 days of paid leave per year.
Laptop supply or allowance for individual purchase.
Internal training and career development opportunities, plus external L&D budget sponsorship.
Quarterly team bonding budget and snack time.
Recognition gifts, birthday/new year gifts, and company-wide social activities (company trip, year-end party, culture day).

Hình thức làm việc

Thông tin khác

Reports to the Co-founder & CMPO.
Location: 5th, 6th & 7th Floors, CIENCO4 Building, 180 Nguyen Thi Minh Khai Street, Ho Chi Minh City, Vietnam.

Academy Head/Lead