Trách nhiệm chính

Lead the modernization of ZCA and Zalo Business Template Message platform foundations by auditing current APIs, technical flows, and developer experience.
Partner with engineering to resolve technical debt and build cleaner interfaces, APIs, and data models.
Optimize developer and partner integration to make the platform the easiest to use in its category.
Reshape product operations by codifying team processes into clear, reusable standards.
Build internal tooling and automation to reduce repetitive tasks and improve team efficiency.
Drive measurable productivity growth across the product organization by defining and owning key metrics.
Treat the product team as a product by identifying friction, implementing improvements, and measuring impact.

Yêu cầu công việc

High agency to take ownership of ambiguous, complex problems until resolution.
Strong structured thinking skills to decompose foggy problems into tractable pieces.
Intellectual honesty to prioritize correctness over pride.
High learning velocity to quickly absorb new tools, patterns, and concepts.
Strong design and system taste with the ability to articulate quality differences.
Ability to be self-directed and work without requiring daily guidance.
Excellent written communication skills with the ability to create actionable documentation.

Yêu cầu ưu tiên

Background in technical product management (e.g., specs, API design, systems thinking).
Domain experience in platforms such as quota, billing, SLA, or developer experience.
Familiarity with ZBS, ZCA, or Zalo Business Template Message.
Engineering background or hands-on technical experience.

Mức lương

Hình thức làm việc

Thông tin khác

Ứng viên lý tưởng sử dụng AI tools hiệu quả trong công việc hàng ngày, tự xây dựng automation và coi quy trình làm việc cá nhân như một sản phẩm để cải tiến liên tục.

Senior Technical Product Owner