Universal Banker

Standard Chartered Bank • Thành phố Hồ Chí Minh, Vietnam

Trách nhiệm chính

Execute financial transactions such as deposits, withdrawals, and fund transfers accurately and efficiently.
Resolve customer inquiries and provide essential banking services with professionalism.
Identify referral opportunities to support the sales team.
Process daily branch transactions for all customer segments and reconcile accounts.
Handle cash pick-up and delivery, and ensure secure vault and bulk cash management.
Perform administrative tasks and assist in marketing products and services.
Ensure strict compliance with anti-money laundering (AML), KYC, and internal banking policies.
Collaborate with internal stakeholders and coordinate with other departments to resolve customer issues.

Yêu cầu công việc

Bachelor's degree in a related field.
Mandatory proficiency in both Vietnamese and English.
Certificate of cash counting issued by the State Bank of Vietnam.
Strong understanding of banking products, services, and regulatory environments.

Mức lương

Phúc lợi

Core bank funding for retirement savings, medical, and life insurance.
Minimum 30 days of combined annual and public leave.
Parental/maternity leave (up to 20 weeks) and sabbatical leave (up to 12 months).
Access to wellbeing support through the Unmind platform, Employee Assistance Programme, and mental health first-aiders.
Opportunities for continuous learning, reskilling, and upskilling.

Hình thức làm việc

Thông tin khác

Universal Banker