Trách nhiệm chính

Handle and grow a portfolio of clients through direct engagement.
Communicate professionally via email, phone, face-to-face meetings, website, Fan page, and OTA channels.
Prepare customized tour programs and/or F&B services based on client needs.
Create and deliver accurate, competitive quotations in a timely manner.
Collaborate with operations and accounting departments to ensure smooth execution of confirmed bookings.
Follow up with clients before, during, and after their stay/meals to ensure satisfaction.
Provide friendly, attentive, and timely support to clients throughout the sales cycle.
Offer value-added services and suggestions to improve client experience.
Submit weekly, monthly, and annual sales and revenue reports to the manager.
Work towards individual and team sales targets.
Actively participate in team meetings and training.
Support teammates when needed and share best practices.
Perform other tasks as assigned by the manager.

Yêu cầu công việc

No prior experience is required (fresh graduates and entry-level candidates are encouraged to apply).
Bachelor’s degree in Business, Tourism, Hospitality, or a related field.
Advanced level of both spoken and written English.
Comfortable using computers and common office software.
Mature, self-driven, possessing intellectual sales skill.

Yêu cầu ưu tiên

Knowledge of Cruises and/or F&B products, destinations, and OTA platforms is an advantage.

Mức lương

Phúc lợi

Professional and friendly working environment.
Great opportunities for growth and career advancement in the hospitality and tourism industry, with the Corporation’s network across the country.

Hình thức làm việc

Thông tin khác

Direct Sales Executive (E-Commerce Executive)