System Operations Engineer

Trách nhiệm chính

• Administer and maintain Windows and Linux server environments.
• Monitor system health, performance, and availability using enterprise monitoring tools.
• Perform regular system maintenance, upgrades, and patch management.
• Ensure optimal performance and reliability of business‑critical systems.
• Conduct routine system health checks and capacity planning activities.
• Manage physical and virtual servers, storage systems, and network infrastructure.
• Deploy, configure, and maintain IT infrastructure solutions.
• Perform data backup, restoration, and disaster recovery activities.
• Support on‑premises, hybrid, and cloud‑based environments.
• Collaborate with vendors and service providers when required.
• Monitor alerts and proactively respond to system incidents.
• Diagnose and resolve infrastructure‑related issues within agreed service levels.
• Conduct root cause analysis for recurring or major incidents.
• Escalate critical issues and coordinate resolution with relevant teams.
• Participate in on‑call support rotations and emergency response activities.
• Implement and maintain system security controls and best practices.
• Manage user access, permissions, and identity management processes.
• Apply security patches and vulnerability remediation measures.
• Support compliance audits and information security initiatives.
• Ensure adherence to company IT policies and industry standards.
• Develop and maintain automation scripts for operational tasks.
• Improve infrastructure deployment and management processes.
• Support DevOps initiatives and Infrastructure as Code (IaC) practices.
• Identify opportunities to enhance system performance and operational efficiency.
• Recommend and implement technology improvements.
• Create and maintain technical documentation, SOPs, and system diagrams.
• Document incidents, resolutions, and change management activities.
• Maintain accurate records of system configurations and infrastructure assets.
• Contribute to knowledge‑sharing initiatives within the IT team.

Yêu cầu công việc

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• At least 5 years of experience in System Administration, IT Operations, Infrastructure Engineering, or a similar role.
• Hands‑on experience with cloud platforms and virtualization technologies.
• Experience in incident management and troubleshooting complex technical issues.
• Strong analytical and problem‑solving abilities.
• Excellent troubleshooting and diagnostic skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Strong communication and collaboration skills.
• Proactive mindset with a focus on continuous improvement.
• High level of accountability and attention to detail.
• Equivalent technical certifications and experience may be considered.

Yêu cầu ưu tiên

• Hands‑on experience with cloud platforms and virtualization technologies is preferred.
• Preferred certifications: Microsoft Certified: Azure Administrator Associate, AWS Certified SysOps Administrator, Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), CompTIA Network+, CompTIA Server+, ITIL Foundation, Certified Kubernetes Administrator (CKA).

Mức lương

• Lương: Thương lượng

Thông tin khác

• Địa điểm làm việc: Hội sở (Tp. HCM)
• Hạn nộp hồ sơ: 21/09 — 31/10/2026