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SME & Household Relationship Support Staff (40001652)
Hạn nộp hồ sơ:
24/10/2026
Về công việc
Trách nhiệm chính
- Support the implementation of services for small business customers, ensuring completeness and accuracy of information according to partner regulations.
- Ensure the implementation of assigned tasks such as supporting solutions while enhancing customer engagement with the customer's products and services.
- Ensure strict compliance and minimize risks according to partner requirements.
- Provide transaction support, including updating regulations, customer service processes, resolving customer requests within authority, and ensuring accuracy of work performed.
- Support customer solutions to enhance engagement by providing information about products and services within the scope of assigned work.
- Ensure product and service quality assurance, maintaining SLAs and service quality standards, updating information on products, processes, marketing programs, and partner instructions.
- Manage operational compliance and risk management, ensuring adherence to policies, procedures, regulations, and partner instructions, and managing legal and operational risks.
- Perform other tasks as assigned by superiors.
Yêu cầu
- College degree or higher is preferred (graduated in Banking, Economics, etc.).
- Experience in sales, market development, card opening, account opening, and payment applications (E-wallet: Momo, VNPay) is an advantage.
Thông tin khác
- Job Type not specified.
- Location not specified.
- No salary information provided.
- No application deadline.
- Key relationships: Direct Manager - Team Lead, SME & Household Relationship Support.
- Key relationships: Direct Reports - None specified.
- Key relationships: Internal Stakeholders - Units of the Company and relevant partners.
- Key relationships: External Stakeholders - Customers and Competitors, ...
Việc làm liên quan
Thỏa thuận
Hải Phòng