Middle/ Senior Business Analyst (ERP)

GON TECH • Số 669 Điện Biên Phủ,Phường Thạnh Mỹ Tây,Ho Chi Minh

Trách nhiệm chính

Act as a bridge between Business (Finance/Sales/Operations) and Technical teams.
Support the implementation and digitization of key processes such as O2C, P2P, R2R, and CRM.
Ensure business requirements are accurately captured and delivered with guidance from senior team members.
Collect and document business requirements from stakeholders including Sales, Finance, Warehouse, and Customer Service.
Analyze current and future state processes and create workflows using flowcharts and BPMN.
Prepare and maintain BA documentation including BRD, user stories, acceptance criteria, and mockups.
Assist in mapping accounting flows (GL/AP/AR) and define CRM flows.
Prepare test cases, support UAT execution, and track bugs.
Coordinate with technical teams for system integrations such as e-invoice and banking systems.
Support data mapping, validation, and reconciliation tasks.
Assist in preparing user guides, SOPs, and training materials.

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Thông tin khác

Location: Số 669 Điện Biên Phủ, Phường Thạnh Mỹ Tây, Thành phố Hồ Chí Minh, Vietnam.

Middle/ Senior Business Analyst (ERP)