Trách nhiệm chính

Manage the Club’s Marketing Department and all reactive and proactive business development efforts.
Implement service strategies to build long-term, value-based customer relationships and achieve business objectives.
Manage marketing budgets to drive revenue through specific campaigns, promotions, and collateral.
Develop strategic account plans and provide customer intelligence based on market and economic trends.
Research competitor strategies to identify growth opportunities and increase market share.
Coordinate public relations activities and crisis communications to support the General Manager.
Execute operational tasks such as generating proposals, writing contracts, and managing customer correspondence.
Maintain relationships with existing patrons and develop new business relationships with high-level guests.
Monitor guest issues to ensure effective resolution and maintain satisfaction.
Collaborate with internal stakeholders to design unique products, events, and a rewards program.
Build community and public relations through participation in tradeshows and client events.

Yêu cầu công việc

Bachelor’s degree from a college or university.
Minimum 5-7 years of experience in a comparable Casino/Club management position, or an equivalent combination of education and experience.
Extensive existing player relationships with significant high-level players.
Excellent communication skills (written and oral) to interpret technical procedures, government regulations, and business reports.
Ability to perform mathematical functions and interpret technical/mathematical formulas.
Proficiency with database software and familiarity with CMS.
Strong analytical skills, problem-solving abilities, and customer service orientation.
Ability to work flexible schedules, including nights, weekends, holidays, and overtime as needed.

Mức lương

Phúc lợi

Competitive salary and comprehensive benefits package.
Meal allowance, bonuses, and gifts on public holidays.
13th-month salary and performance-based bonuses.
2 days off per week, birthday leave, and other paid leave in accordance with the Labor Code.
Full participation in Social Insurance, Health Insurance, and other benefits.
24/7 accident insurance and health insurance for employees.
Periodic health check-ups and annual team-building activities.
Professional uniforms with laundry and pressing services.
Opportunities for professional training and enhanced foreign language classes.
Opportunities for promotion and internal transfers within a professional environment.

Hình thức làm việc

Thông tin khác

Marketing Manager