Head of Game Operation

Razer • Mezzanine Floor,Saigon View Building,117 Nguyễn Cửu Vân,Phường 17

Trách nhiệm chính

Lead and scale a high-performing publishing team across marketing, operations, community management, customer support, and technical support.
Own the full game lifecycle from market evaluation and pre-launch to live operations, ensuring market penetration and player retention.
Drive P&L accountability, aligning operations and marketing with revenue and profitability targets.
Define and execute product strategies focused on monetization, user engagement, and long-term growth.
Build and manage a local partnership ecosystem, including vendor relationships, brand collaborations, and community organizations.
Plan and execute integrated online and offline activations, community events, and local campaigns.
Champion local community building by monitoring player sentiment, cultural trends, and dynamics.
Benchmark against local competitors and translate market intelligence into actionable strategies.
Analyze performance metrics and forecast trends to make data-driven decisions.

Yêu cầu công việc

8+ years of experience in the Vietnamese online or mobile gaming industry.
Demonstrated track record in the local Vietnamese market.
At least two successful game launches as a publishing lead with measurable outcomes.
Proven ability to lead, inspire, and grow large cross-functional teams of 30+ members.
Fluency in both Vietnamese and English.
Based in Ho Chi Minh City.

Yêu cầu ưu tiên

Senior-level experience at a leading publisher, ideally a top Vietnamese game company.
Experience with RPG, MMORPG, or Shooter titles.

Mức lương

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Head of Game Operation