Head of Commercial / Head of Sales

Wall Street English • 21 Lê Quý Đôn,Phường Võ Thị Sáu,Quận 3,TPHCM. Điện thoại: 1800 646 448

Trách nhiệm chính

Lead the sales team in the center, providing day‑to‑day mentoring and oversight to Educational Consultants.
Manage WSE net cash collection (NCC) while enhancing the brand and service excellence within the Vietnam market.
Create a work environment that encourages teamwork, accountability and success.
Supervise, motivate, advise and support a diverse team of individuals.
Collaborate with Marketing and Service departments to maximize organizational value.
Review monthly sales objectives, set individual targets for each EC, and monitor progress.
Analyze previous team performance, identify improvement areas, and prepare action plans.
Share sales plans with RHOS, prepare weekly reports, and adjust action plans to meet milestones.
Monitor timely EPP collection, CRM updates, and contribute to sales through prospect presentations.
Develop sales team skills through coaching, feedback sessions, and training course management.
Ensure compliance with cross‑functional commitments and conduct alignment sessions with coaching and other functional heads.
Drive recruitment, manage schedules, enforce show distribution rules, and maintain high morale.
Prepare monthly and quarterly performance reviews with RHOS and HR.
Maintain a warm, welcoming, tidy and clean center environment.

Yêu cầu công việc

Minimum 6 years of relevant experience and 3 years of supervisory experience.
University/college degree, preferably in Business Administration, Economics, Sales & Marketing.
Proficient written and oral communication in English and Vietnamese.
Leadership and integrity.
Understanding of core sales principles: pipeline, forecasts, planning and techniques.
Premium sales and service experience in Real Estate, Insurance, Finance & Banking, Education, Luxury retail, HR Recruitment, Premium Health & Fitness.
Ability to work under pressure with flexible hours, including evenings and weekends.
Active listening, persuasive presentation skills, solution‑driven mindset, strong negotiation and closing skills.
Professional appearance, confident attitude, and strong interpersonal skills.
Ambitious, competitive, resilient, self‑driven with clear goals.
Ability to engage prospects face‑to‑face and over the phone.
Customer‑service oriented mindset.
Eager to collaborate with colleagues to achieve team success.
Proficient with Microsoft Office suite.
Willingness to learn and challenge oneself.
Experienced in leading and motivating a high‑performing sales team.
Dedicated to cultivating professional growth of sales staff through training, coaching and mentoring.
Understanding or experience within the English Language Teaching sector is a plus.

Thông tin khác

Head of Commercial / Head of Sales