Trách nhiệm chính

Follow established guidelines for nail care and services adhering strictly to Spa Standards, Protocols, Policies and Procedures.
Provide detailed explanation of treatment techniques to guests, assess their requirements, and anticipate their needs.
Identify and discuss treatments and products with guests.
Practice universal health care protocols when dealing with guests and co-workers.
Perform proper nail painting techniques including French manicure and nail art application (rhinestones, decals, etc.).
Maintain working knowledge of tools and equipment such as paraffin heaters, cuticle nippers, pushers, emery, buffers, electric mitts, and sanitizing equipment.
Maintain medical facility grade cleanliness in treatment areas and follow 'clean as you go' procedures.
Stay current on all relevant certifications and contribute to the development and improvement of treatment procedures.
Proactively offer and promote additional spa services, products, and retail components.
Handle guest inquiries, maintain professional phone etiquette, and keep accurate records of guest history and preferences.
Maintain professional appearance, grooming standards, and dress in full uniform at all times.
Practice professionalism, integrity, and respect with guests, co-workers, and management.
Maintain confidentiality, follow all safety protocols, and handle emergency situations with urgency and discretion.

Yêu cầu công việc

High School graduate preferred.
Possess Therapist’s Certificate as required by Vietnamese Law for Spa Business.
Complete all legally required personal accreditation documentation.
Demonstrate exceptional grooming and attention to detail.
Fluent in Vietnamese and basic English for workplace communication.
Ability to work independently, take initiative, and be highly organized.
Excellent interpersonal skills and ability to work well within a team.
Ability to respond to guest concerns with urgency and professionalism.
Must pass health check according to Vietnamese Law for Spa Business.
No medical conditions that inhibit performing treatments.
No allergies or sensitivities to fragrances, essential oils, mineral oil, or other cosmetic products.

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