Trách nhiệm chính

Own business growth within your portfolio by upselling and cross‑selling Flexport's supply chain and tech products.
Understand clients' business goals, industry, and Flexport's services to proactively close and deliver new solutions that deepen client relationships.
Conduct discovery conversations with clients continuously.
Serve as the client's trusted advisor, advocating for their needs internally and finding win‑win solutions for both parties.
Run regular client touchpoints and business reviews to demonstrate value, uncover new opportunities, and drive retention, both on‑site and online.
Collaborate cross‑functionally with Supply Chain Operations, Procurement, Implementation, and Trade & Financial Services teams to execute client strategy that maximises outcomes.
Proactively monitor client health to catch opportunities early and keep client and business goals on track.
Champion product adoption by mastering the Flexport platform and showing clients how to get the most out of it.

Yêu cầu công việc

Minimum 5 years of experience in sales, account management, or supply chain operations.
Excellent communication and negotiation skills across all channels.
Strong organisational discipline and problem‑solving ability.
Strategic vision combined with hands‑on, ground‑floor execution.
Client‑service mindset, genuinely obsessed with client outcomes, and the courage to challenge the status quo.

Yêu cầu ưu tiên

Mức lương

Competitive base salary and performance bonus, plus a guaranteed bonus to support your transition and integration into Flexport.

Phúc lợi

Thông tin khác

Account Manager (English & Chinese Speaking)