Director of Loss Prevention

Marriott International • 720A Dien Bien Phu,Binh Thanh district

Trách nhiệm chính

Manage daily security and loss prevention operations, protecting property assets, employees, guests, and property.
Develop and implement emergency procedures and conduct investigations of property losses.
Deploy security staff, conduct patrols, and maintain logs, certifications, and required documentation.
Lead and mentor loss prevention teams, set performance standards, and conduct performance appraisals.
Ensure compliance with corporate safety and security guidelines, and maintain first aid and CPR certifications.
Handle guest complaints, resolve grievances, and provide customer service excellence.
Conduct human resources activities, including incident reporting, disciplinary procedures, and training programs.
Analyze information, maintain relationships with local law enforcement, and report to executives.

Yêu cầu công việc

High school diploma or GED with at least 4 years of experience in security/loss prevention or related area; or a 2-year degree in Criminal Justice or related major with at least 2 years of experience.
Valid CPR and First Aid certifications.
Ability to maintain logs, certifications, and documentation required by law and SOPs.
Strong leadership, communication, and interpersonal skills.
Ability to conduct investigations, patrols, and emergency response.
Experience in risk management and claims management.

Hình thức làm việc

Thông tin khác

Director of Loss Prevention