Trainer Officer

Trách nhiệm chính

• Operate and assure the quality of classes for Fresher, Internship, Key Programs, university-linked courses and internal training programs for company employees.
• Monitor learners' progress and coordinate with trainers to continuously improve training quality.
• Maintain accurate learner records and ensure programs comply with relevant internal standards and regulations.
• Support trainers in communicating class information and advising learners.
• Prepare teaching tools, equipment and materials required during delivery.
• Deliver high-quality training sessions to individuals and groups where assigned, applying effective training methodologies to ensure engagement and understanding.
• Collaborate with subject matter experts and trainers to develop, update and standardize training materials in line with evolving organizational needs.
• Develop training aids such as posters, training guidelines, multimedia visual aids and reference materials.
• Organize engagement activities and events for learners.
• Run foreign language clubs, participate in entrance interviews, and organize language proficiency tests and assessments.
• Coordinate training logistics including scheduling, venue arrangement and required materials.
• Conduct assessments to measure training effectiveness and provide constructive feedback to learners, trainers and management.
• Consolidate, analyze and report on learners' results on a periodic basis; recommend adjustments and improvements based on evaluation results.
• Manage and archive class records: test papers, learning materials, learner and trainer data, etc.
• Record, handle and elevate issues arising during class operation to management.
• Work closely with department managers to understand training needs, and collaborate with other Training Officers on cross-functional initiatives.
• Share, contribute and teach selected topics to team members to build knowledge and sustain a strong learning culture.
• Perform other job-related duties as assigned by management.

Yêu cầu công việc

• Bachelor's degree in Human Resources Management, Education, Psychology or other related fields.
• Intermediate level of English or above, with strong English speaking ability.
• Proficient in Microsoft Office and other relevant working tools.
• Good communication and presentation skills, with a strong service mindset.
• Ability to work both independently and in a team; adaptable to changing priorities, deadlines and ways of working.
• Innovation mindset and interest in applying digital tools / AI to learning.

Yêu cầu ưu tiên

• At least 2 years of experience in Learning & Development / training, including designing and deploying training programs, with hands‑on training and facilitation skills.
• Experience organizing activities, games and events for learners.
• Experience working in IT, technology education or an academy environment.

Mức lương

• Negotiable, competitive annual income package with 13th‑month salary, company trip, etc.

Phúc lợi

• Full benefits under current Labor Law (social, health and unemployment insurance, annual leave).
• Periodic health check‑up and annual summer holiday.
• Dedicated FPT Care health insurance package for employees.

Thông tin khác

• Contact: Department: South Talent Acquisition – FPT Software Workforce Assurance – FPT Software Ho Chi Minh Company Limited.
• Email: recruitment@fpt.com
• Website: www.career.fpt-software.com
• Apply Before: October 14, 2026.