Trách nhiệm chính

Be responsible for timely Causes and Solutions report as customer’s requirement.
Maintain and develop good relationships between company and customers.
Recommend preventive maintenance and give final solution accurately.
Provide technical training and manage Service technicians to execute the service agreement properly, including best advisors and consult the service recommendation to customers after done to generate more service demand and service options which will support and grow service business adapting to KPI setting for order and revenue target.
Ensure full integrity and compliance, increase safety awareness of service technicians and get them to fulfill all safety requirements.
Report and respond to all required matters to internal and external customers timely as response process when required.
Commit and fully align to new target setting and works requested based on business direction and Direct Manager.

Yêu cầu công việc

Hình thức làm việc

Thông tin khác

Position based in Hanoi service office.
Full-time employment.
Working overtime and travelling are required.
Competitive compensation and comprehensive benefits and programs.
Equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Technician Team Lead