Trách nhiệm chính

Configure internal systems
Diagnose and troubleshoot technical issues
Maintain System Integrity
Monitor system performance, IT system operations and storage utilization
Provide support with escalated helpdesk or level 1 requests
Plan ahead for necessary hardware or software upgrades to support system growth
Install servers, devices and firewalls
Upgrade the network infrastructure
Conduct Data backups
Ensure smooth deployment of new applications
Provide advice and best practices for IT security
Write, edit and revise security procedures
Follow up the direction of manager about the company’s strategic, development, and future growth in IT System team
Ensure all assigned IT tasks are professionally undertaken and that the IT system remains in good condition and runs perfectly
Sensibilized for all IT technical aspects of the company
Manage critical incidents, associated to user communication, activities and any appropriate escalations
Build services relationship with user center teams and understand the principles and practice of client care
Review performance reports, service improvements, service quality and processes
Build team capabilities to provide expert advice
Manage and coach team members
Ensure that team’s KPIs are monitored, actions are taken, evaluated accordingly and delegated properly

Yêu cầu công việc

Yêu cầu ưu tiên

Mức lương

Phúc lợi

Work from home 2 days/ week
Laptop and external monitor for your work
100% salary on probationary period
Up to 2-month performance bonus
15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working)
Annual health check-up and premium health insurance for employee
Various attractive teambuilding activities and company trip
Sport, personal activity sponsor

Hình thức làm việc

Thông tin khác

Job Type: Full-time
Pay: Up to 50,000,000₫ per month
Ability to commute/relocate: Thành phố Hồ Chí Minh: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person

System/Network Administrator and Coordinator – French Speaking