Trách nhiệm chính

Execute flawless daily opening and closing procedures.
Manage studio hygiene and client amenities, including ice bath preparation, refreshments, and equipment resets.
Ensure the studio floor is consistently immaculate, organized, and camera-ready.
Act as the first point of contact for client experience, anticipating clients’ needs before they have to ask.
Handle scheduling, inventory management, and daily facility maintenance.
Train and onboard new support staff to our operational standards.
Identify operational inefficiencies and propose actionable solutions.
Coordinate operations and logistical support for REBORN CAMP.
Take ownership of vendor relationships, supply ordering, and optimizing studio overhead.
Collaborate directly with the founders on client retention and revenue-generating initiatives.

Yêu cầu công việc

Cao Đẳng (associate degree) minimum
Fluent in Vietnamese and English, both spoken and written
2-3 years experience in customer service, hospitality or front desk; gym/fitness experience is a plus
Friendly, reliable, organized, detail-oriented
Comfortable using Google Calendar, Google Sheets, and messaging apps
Experience with Canva and CapCut is a plus

Mức lương

Base salary 13,000,000 VND/month
10% commission on new Personal Training sales
Performance bonus up to 2,000,000 VND/month
Potential promotion to Manager with salary from 18,000,000+ VND/month after 6 months
Opportunity to enter a 5% total profit-sharing partnership agreement after 12 months

Phúc lợi

Thông tin khác

Chức vụ: Nhân Viên/Chuyên Viên
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Dịch Vụ Khách Hàng,Thư Ký - Trợ Lý,Trải Nghiệm Khách Hàng
Probation: 2 months at 80% of base salary
After 6 months: potential promotion to Manager with salary from 18,000,000+ VND/month, based on performance
After 12 months: opportunity to enter a 5% total profit-sharing partnership agreement, subject to performance and company agreement

Studio Operations Lead Wanted (Pathway To Partnership)