Trách nhiệm chính

Design, develop, and implement custom ServiceNow applications and solutions to meet business requirements, including creating workflows, forms, scripts, and integrations.
Customize and configure ServiceNow instances, including setting up roles, access controls, data sources, and system properties to align with organizational needs.
Develop and maintain integrations between ServiceNow and other systems, such as databases, web services, and third‑party applications, to enable data exchange and process automation.
Write and maintain scripts using ServiceNow's scripting languages (e.g., JavaScript, Glide Record, and ACLs) to automate processes, enhance functionality, and improve system performance.
Perform thorough testing, including unit testing, integration testing, and user acceptance testing, to ensure the quality and reliability of developed solutions. Coordinate and execute deployment activities.
Document ServiceNow applications, configurations, and processes to ensure proper knowledge transfer and maintenance.
Investigate and resolve issues, bugs, and performance bottlenecks in ServiceNow applications and instances, providing timely support to end‑users.
Stay up‑to‑date with ServiceNow best practices, new features, and industry trends, and contribute to the continuous improvement of ServiceNow implementations and processes.

Yêu cầu công việc

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
More than 2 year of hands‑on experience in ServiceNow development and administration.
Proficient in ServiceNow development, including scripting (JavaScript, Glide Record, ACLs), workflow design, and application development.
Experience with ServiceNow integrations, web services, and data sources.
Knowledge of ITIL processes and best practices.
Familiarity with agile development methodologies and DevOps practices.
Proficiency in SQL and database management systems.
Strong problem‑solving and analytical skills to identify and resolve complex technical issues.
Excellent written and verbal communication skills to effectively collaborate with cross‑functional teams and stakeholders.
Meticulous attention to detail to ensure high‑quality deliverables and adherence to best practices.

Yêu cầu ưu tiên

ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are preferred.

Phúc lợi

Attractive and competitive salary package.
Full salary‑based contributions to Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese law.
13th‑month salary (guaranteed).
Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/paternity leave, and childcare leave.
Premium Healthcare Insurance (1+1) for employees and dependents.
Employee Assistance Program (EAP) with confidential 1:1 consultation for physical and mental well‑being.
Access to the Well‑being Hub covering health, mental wellness, and financial planning.
Extensive resources to support onboarding and continual development including DXC University and sponsorship for professional certification exams.
DXC Recognition, a global virtual platform that fosters a culture of appreciation and celebration with real‑time reward and recognition.
Opportunities to work on global projects, collaborate with international teams, and explore overseas assignments or relocation.
Special allowances and gifts (English/Japanese language allowance, wedding gifts, newborn gifts, etc.).
Annual team activities and company events.
A collaborative, inclusive, and international working environment that promotes knowledge sharing and continuous growth.

Thông tin khác

Interviews and onboarding are conducted online as part of DXC’s virtual‑first approach to work.
DXC Technology is an Equal Opportunity Employer and welcomes applicants from all backgrounds.

ServiceNow Developer