Trách nhiệm chính

CRO strategy and execution across our Shopify store
Heatmap and session‑recording analysis using Hotjar / Microsoft Clarity
GA4, Shopify Analytics and full‑funnel analysis
Identifying conversion friction from landing page → product page → cart → checkout
Building and editing product pages and landing pages within Shopify
Mobile, cart and checkout optimisation
Improving trust signals, social proof, guarantees, delivery messaging and objection handling
Offers, bundles, upsells and AOV optimisation
Developing and prioritising CRO hypotheses
A/B testing and structured experimentation
Implementing CRO changes directly within Shopify
Measuring performance across CVR, revenue per visitor, AOV, checkout completion and revenue
Localising the ecommerce experience around customer behaviour, payment preferences, trust signals and buying friction across Asian markets

Yêu cầu công việc

Strong CRO experience with proven, measurable results
Shopify experience is mandatory
Proven ecommerce experience in Asian markets — particularly Hong Kong, Singapore, Philippines and/or Malaysia — is mandatory
Proven experience optimising premium / high‑AOV ecommerce products (HK$5,000+ / US$600+) is mandatory
Strong experience with Hotjar, Microsoft Clarity or equivalent heatmap/session‑recording tools
Strong GA4 and ecommerce analytics knowledge
Ability to diagnose conversion bottlenecks and turn insights into action
Comfortable being highly hands‑on — analysing, building, editing, testing and implementing
Strong commercial judgement and ability to operate independently in a fast‑moving, entrepreneurial environment
Evidence of measurable improvements to conversion rate and ecommerce performance
Based in Philippines, Hong Kong, Singapore or Malaysia

Mức lương

Hình thức làm việc

Thông tin khác

Senior Shopify CRO & Ecommerce Growth Lead