Trách nhiệm chính

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
Prepare sales‑related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
Promote awareness of brand image internally and externally.
Gather materials and assemble information packages (e.g., brochures, promotional materials).
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.

Yêu cầu công việc

High school diploma or G.E.D. equivalent.
At least 1 year of related work experience.
No supervisory experience.
No license or certification required.

Mức lương

Thỏa thuận

Thông tin khác

Job Number: 26122332
Job Category: Sales & Marketing
Schedule: Full Time
Position Type: Non-Management
Located Remotely? N
Location: K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi Ha No, Vietnam
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Dołączając do Sheraton, stajesz się częścią globalnej społeczności. Od 1937 roku oferujemy miejsca, w których można się spotkać i nawiązać znajomości. Pracownicy Sheraton budują poczucie przynależności w ponad 400 społecznościach na całym świecie. Zapraszamy, witamy i łączymy gości poprzez ciekawe doświadczenia i atrakcje oraz przemyślaną obsługę. Jeśli jesteś graczem zespołowym, który ekscytuje się dostarczaniem wyjątkowych doświadczeń gościom, poznaj możliwości rozwoju kariery w Sheraton. Dołącz do nas w naszej misji bycia „światowym miejscem spotkań”. Stając się częścią zespołu Sheraton Hotels & Resorts, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.

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