Trách nhiệm chính

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
Prepare sales‑related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
Promote awareness of brand image internally and externally.
Gather materials and assemble information packages (e.g., brochures, promotional materials).
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

Yêu cầu công việc

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None.

Thông tin khác

Job Number: 26122332.
Job Category: Sales & Marketing.
Location: K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi Ha No, Vietnam.
Schedule: Full Time.
Position Type: Non-Management.
Located Remotely? N.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
加入喜来登大家庭，成为我们全球社区的一员。自 1937 年以来，喜来登便是人们相聚一堂与彼此联谊的社群空间。喜来登员工在世界各地超过 400 个社区让人们感受到亲切的归属感。我们通过精彩体验和周到服务热忱欢迎四方宾客。如果您拥有团队协作能力、乐于提供称心体验，不妨选择从喜来登酒店出发，探索您的下一次职业良机。欢迎携手我们实现“世界在此汇聚”的品牌使命。加入喜来登酒店及度假酒店，便是加入万豪国际集团的非凡品牌组合。从这里扬帕起航，发挥个人价值，追求人生目标，融入卓越国际团队，展现真我风采。

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