Operations Executive
TP. Hồ Chí Minh
Hạn nộp hồ sơ:
21/11/2026
Về công việc
Trách nhiệm chính
- Follow-up of offers – Work with sales team closely to get feedback of offers and push for real bookings in return.
- Daily operation works – Ensure all daily operations to be done properly.
- Complete assignment and reports to supervisor/operation manager.
- New group bookings, including series and ad hoc.
- Push confirmation of services, including hotels and ground services.
- Deadline control.
- Revenue/budget control.
- Regular update of sign up pax.
- Communicate with agents, LPICs and HRD people whenever it needs.
- Cancel groups when required and follow up cancellation fee if any.
- Materialize groups when approved by agents and make sure all services to be confirmed properly by due time.
- Change services and follow up confirmation by due time.
- Finalize groups and send out final document to agents.
- Check BIS reports and create invoices.
- Trouble shooting while groups are in the trip.
- Join weekly operation team meeting for information sharing and case study.
- Internal Communication – Clear, open and effective communication with Destination Management Office Operations.
- Collaboration with Sales teams.
- Price and condition negotiations with clients and Destination Management Office.
Yêu cầu
- Be a fast learner, self-motivated and passionate about delivering quality customer service to our clients.
- Take ownership of own area of responsibility.
- Highly detail orientated, able to keep deadlines and work under pressure.
- Team Player, must have good interpersonal and communication skills.
- Flexible and Solution driven, adaptable in uncertain conditions.
- Data-driven.
- Revenue focused and driven to achieve targets.
- Be good at both English and Traditional Chinese.
Hình thức làm việc
- Remote working
Thông tin khác
- Flexible & Remote Working.
- Opportunity to work in an international environment.
- Diverse & Inclusive culture.
- Learning and training opportunities for growth.
- Dedicated Employee Engagement Activities.
Việc làm liên quan
Thỏa thuận
TP. Hồ Chí Minh
Thỏa thuận
TP. Hồ Chí Minh
Thỏa thuận
TP. Hồ Chí Minh
Từ 2640 triệu
TP. Hồ Chí Minh