Trách nhiệm chính

Administer and maintain assigned business applications, including configuration, patching, and upgrades.
Provide technical support and troubleshooting for application-related issues, collaborating with users and other IT teams to resolve problems efficiently.
Monitor application performance, identify potential issues, and implement proactive solutions to ensure system stability.
Manage user accounts, access permissions, and security settings within applications, adhering to company policies and best practices.
Develop and maintain documentation for application configurations, procedures, and troubleshooting guides.
Participate in the evaluation, testing, and deployment of new application features or enhancements.
Collaborate with development teams and vendors to address application bugs and implement resolutions.
Assist in the training of end-users on application functionalities and best practices.
Ensure compliance with IT security policies and data privacy regulations.

Yêu cầu công việc

Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience in IT application administration or support.
Proven experience with administering and supporting enterprise-level applications (e.g. MES, PLM).
Strong understanding of database concepts (SQL Server) and experience with SQL queries.
Familiarity with Windows Server operating systems and basic networking principles.
Experience with ticketing systems and IT service management (ITSM) processes.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
Ability to work independently and as part of a team in a fast-paced environment.
Fluency in English (written and spoken) is required.

Mức lương

Thông tin khác

Jabil is an equal opportunity employer.
Be aware of potential fraud: Jabil will only contact candidates via official jabil.com emails or direct phone calls and will never request payment or sensitive personal information during the recruitment process.
Qualified individuals with disabilities may request reasonable accommodations by emailing Always_Accessible@Jabil.com.

IT Application Admin II