[HO] IT BUSINESS ANALYST - SENIOR
Về công việc
Trách nhiệm chính
- Collaborate with business units to gather, analyze, and document business requirements (BRD/SRS) for banking systems and projects.
- Provide technical consultation and translate business needs into IT specifications for core banking, internet banking, mobile banking, or other bank business for Custody, Kondor, LOS, etc.
- Manage end-to-end project lifecycles, including planning, coordination with vendors, progress monitoring, and stakeholder reporting.
- Conduct user acceptance testing (UAT) to ensure systems meet business requirements.
- Perform initial troubleshooting and system checks when issues arise, resolving them directly when possible or escalating to vendors for support.
- Support daily operations and system maintenance for platforms banking systems.
- Prepare detailed reports, process diagrams (using UML/BPMN), and presentations for managers, directors, or the Head of ICT.
- Contribute to the continuous improvement of digital banking solutions and operational processes.
Yêu cầu
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- Minimum 2 years of experience in business analysis and/or software development, preferably in banking or fintech sectors.
- Proven experience in programming or software development (e.g., .Net, Java, Python, SQL, or similar) to support technical consultation and troubleshooting.
- Good logical thinking, problem‑solving, and analytical skills to consult and manage complex projects.
- Strong communication and stakeholder management skills to liaise with business units and vendors.
- Ability to work under pressure and collaborate effectively in a fast‑paced team environment.
- Fluent in English (written and spoken).
Yêu cầu ưu tiên
- Understanding and experience of banking systems (core banking, internet banking, mobile banking, or systems like Acquiring, CUSTODY, KONDOR, LOS, etc.) are a plus.
- Proficiency in business analysis tools (e.g., JIRA, Confluence, Visio, Figma) and methodologies (e.g., Agile/Scrum).
- Certifications such as CBAP, PMI‑PBA, or Scrum Master are a plus.
- Korean language skills are an advantage.
Mức lương
- Negotiable
Phúc lợi
- Insurance
- Travel opportunities
- Employee Shuttle Service
- Health checkup
- Salary review
- Annual Leave
Thông tin khác
- Job Level: Experienced (Non‑Manager)
- Job Type: Permanent
- Location: Ho Chi Minh