Head of Game Operations (Game Publishing)
Về công việc
Trách nhiệm chính
- Lead and scale a high‑performing publishing team across marketing, operations, community management, customer support, and technical support.
- Own the full game lifecycle — from market evaluation and pre‑launch preparation through soft launch, full launch, and live operations — ensuring strong market penetration and player retention.
- Drive P&L accountability, aligning all operational and marketing activities with revenue and profitability targets.
- Define and execute product strategies focused on monetization, user engagement, and long‑term growth.
- Build and own a local partnership ecosystem — including vendor relationships, brand collaborations, and grassroots and community organizations — to strengthen our market presence both online and offline.
- Plan and execute integrated offline and online activations, community events, and local campaigns that resonate authentically with Vietnamese players.
- Champion local community building as a core growth lever, not an afterthought — deeply understanding player sentiment, cultural trends, and community dynamics in Vietnam.
- Benchmark against top local competitors, translating market intelligence into actionable strategies that close gaps and identify opportunities to go beyond.
- Analyze daily performance metrics and forecast trends, making data‑driven decisions to continuously optimize outcomes.
Yêu cầu
- 8+ years of experience in the Vietnamese online or mobile gaming industry, with a track record rooted in the local market.
- At least two successful game launches under your belt as a publishing lead, with measurable business outcomes.
- Demonstrated expertise in building local partnerships — vendors, community organizations, influencers, brand partners — and executing offline and online activations that drive real engagement.
- Strong understanding of the Vietnamese gaming community — its culture, sentiment, and what makes players here tick.
- Experience with RPG, MMORPG, or Shooter titles is a strong advantage.
- Proven ability to lead, inspire, and grow large cross‑functional teams (30+ members).
- Fluent in Vietnamese and English.
- Based in Ho Chi Minh City.
Yêu cầu ưu tiên
- Senior‑level experience at a leading publisher is highly desirable (e.g. a leading Vietnamese game company).
Hình thức làm việc
- Onsite
Thông tin khác
- Based in Ho Chi Minh City.