Trách nhiệm chính

Schedule and dispatch workers, work crews, and equipment based on customer requests using radios or telephones.
Receive and clarify repair requests from customers and submit them to management for assignment.
Relay work orders, messages, and information to work crews, supervisors, and field inspectors.
Confer with customers and supervisors to address service and equipment inquiries.
Prepare daily work schedules and work orders.
Monitor personnel and equipment utilization to coordinate service.
Ensure timely and efficient work movement according to schedules and dispatch accuracy.
Write work reports and daily plans based on job requests and emails.
Follow up and provide feedback to customers regarding repair progress.
Perform other tasks as requested by management.

Yêu cầu công việc

High school diploma or equivalent.
Ability to communicate fluently in the workplace language.
Professional appearance.
Ability to follow operational procedures.
Skills: Documentation, Data Entry, Telephone, Informing Others, Listening, Verbal Communication, Multi-tasking, Dependability, Emotional Control, and Reporting.

Yêu cầu ưu tiên

Mức lương

Phúc lợi

Hình thức làm việc

Thông tin khác

Dispatch - Maintenance/ Engineering