Director, Client Consulting

Trách nhiệm chính

• Use Visa and external data to analyze client needs and identify opportunities for consulting assignments with Visa’s key clients.
• Develop project pitches and secure new Consulting assignments with clients, as well as re‑engagement opportunities via a consultative sales approach.
• Deliver Consulting projects, resolve complex strategic problems, synthesize and manage complex project structures when required, manage, facilitate, and implement consulting services and meet client’s business targets (assignment objectives, project scope, budget, paperwork, external consultants’ supervision and project delivery).
• Cultivate relationships with Visa’s clients and partners – Issuers, Acquirers, and Merchants & Fintech firms – by being strategically focused, optimizing client performance and implementing recommendations in customer life‑cycle management, new product development and launches.
• Work cross‑functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value‑added services (VAS) from functions such as Marketing, Products, Risk and Merchant Solutions teams.
• Develop propositions by closely working with Client Relationship Managers, promoting the solutions with external clients and executing and delivering the consulting engagement to clients.
• Enable growth and improve profitability across our clients’ payment business through portfolio management and segment expansion.
• Deliver consulting revenue stream via the use of Visa Consulting and Analytics service lines and practice area.
• Support the IPVMC VCA team in managing strategy, reporting and operations.

Yêu cầu công việc

• MBA or equivalent education, certifications and/or business background.
• 12+ years of solid experience gained within the financial services practice of a top‑tier consulting firm.
• A combination of regional and global experience strongly desired. In‑market experience and/or knowledge of local language and culture as well as regulation and industry trends.
• Understanding of card issuers’ P&L and cardholder life cycle.
• Knowledge of emerging trends in the local payment landscape including Fintech.
• Storyboarding and data storytelling including strong Excel and PowerPoint skills.
• Understanding of statistical analysis, machine learning, modeling, scoring schemes, etc.
• Strong organizational and business planning skills.
• Willingness to travel 30% within Vietnam.

Yêu cầu ưu tiên

• Deep experience in consulting, corporate strategy, or business management.
• Demonstrated ability to manage complex projects with excellent project management skills.
• Superior analytical and problem‑solving skills, logical thinker with demonstrated intellectual and analytical rigor.
• Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style; able to work effectively in a matrixed organization.
• Excellent presentation skills, including strong oral and written capabilities.
• Self‑motivated, results‑oriented individual with the ability to progress multiple priorities concurrently.
• Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data, make actionable recommendations, and tenacity to implement.
• Strong commercial acumen, with experience in working on business/value cases that prove ROI.
• Solutions‑focused mindset.

Hình thức làm việc

• Visa requires at least 3 days in office, with the exact days confirmed by your Hiring Manager.

Thông tin khác

• Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
• Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.