Data Analytics & Insight Manager
About This Job
Trách nhiệm chính
- Generate insights across omnichannel activities, HCP engagement, event execution and operational performance by integrating HCP journey data, behaviour patterns, content interaction, channel effectiveness and relevant operational context to identify opportunities and support data‑informed decision‑making.
- Provide relevant analytics, dashboards, insights and practical decision support that help stakeholders prioritise actions, improve operational effectiveness and strengthen KPI visibility.
- Generate operational performance insights, track KPIs, visualise trends in Power BI and communicate clear data stories that support operational planning, reporting and decision making.
- Support operational processes and event management through analytics, data tracking, reporting and monitoring of execution against compliance requirements.
- Ensure appropriate handling, access, sharing and use of data, reports and insights in line with company policies, data governance requirements, privacy standards and applicable regulations.
- Perform hands‑on data analytics and end‑to‑end data processing across digital platforms and operational systems, including extraction, cleansing, transformation, validation, mapping, reconciliation and consolidation across multiple sources.
- Handle ad‑hoc, semi‑structured and unstructured data to build reliable analysis‑ready datasets, define metrics and tracking logic, and support omnichannel execution, event follow‑up, HCP engagement analysis and operational performance monitoring.
- Support data engineering activities by contributing to the design, implementation, optimisation and maintenance of data pipelines, ETL/ELT workflows, scalable data applications, data tables and automated jobs in Azure Databricks using SQL and Python, under agreed architecture and governance standards.
- Contribute to BI development and dashboard design in Power BI, including semantic modelling, KPI logic, visual design, usability, storytelling, performance improvement and reusable data assets across analytical workflows.
- Support cross‑functional analytics and BI projects from requirements gathering through delivery by working with operational and technical stakeholders on priorities, scope, quality, timelines, expected outcomes, automation opportunities and AI‑enabled productivity improvements where appropriate.
Yêu cầu
- Bachelor’s degree in Computer Science, Data Analytics, Data Science, Information Systems or other related disciplines.
- 5+ years of relevant experience in BI, data analytics, omnichannel analytics or operational performance analytics.
- Hands‑on experience in data processing, insight generation, dashboard development and data solution delivery.
- Strong experience with SQL and Power BI, and working with both structured and unstructured data.
Yêu cầu ưu tiên
- MSc in Computer Science, Data Analytics, Data Science or related disciplines.
- Exposure to or experience with Python, Azure Databricks, ETL/ELT workflow design and data engineering.
Thông tin khác
- GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together.
- We are committed to creating an inclusive workplace and providing equal opportunities for all applicants.
- We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team.
- If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact APACRecruitment.Adjustments@gsk.com.
- Important notice to Employment businesses/ Agencies: GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site.