Trách nhiệm chính

Collaborate with Korean customers and internal stakeholders to understand business objectives, requirements, and expectations.
Gather, analyze, document, and manage business and functional requirements.
Prepare business requirement documents, functional specifications, user stories, workflows, process maps, and related project documentation.
Conduct requirement clarification sessions and support requirement validation activities.
Serve as the primary liaison between Korean clients and project delivery teams.
Facilitate meetings, workshops, discussions, and requirement review sessions.
Provide interpretation and translation support when required.
Ensure clear communication and alignment among stakeholders throughout project execution.
Support project planning, estimation, implementation, testing, deployment, and post-go-live activities.
Monitor project progress and provide regular status updates to stakeholders.
Track project risks, issues, dependencies, and action items.
Coordinate with project managers, developers, QA engineers, and business users to ensure successful delivery.
Analyze existing business processes and identify opportunities for optimization and digital transformation.
Recommend solutions that improve operational efficiency and business performance.
Support user acceptance testing (UAT) and change management activities.

Yêu cầu công việc

5+ years of Business Analysis experience in IT or digital transformation projects.
Lead requirement management activities across multiple stakeholders and projects.
Provide business consulting and process improvement recommendations.
Mentor junior team members and contribute to BA best practices and project governance.
Experience working directly with executive stakeholders is highly preferred.

Yêu cầu ưu tiên

Experience in one or more of the following domains: Manufacturing, ERP Systems, Supply Chain Management (SCM), Logistics, Banking and Financial Services, Retail and E-commerce, Enterprise Applications, Digital Transformation Programs, Business Process Improvement, System Integration and Implementation Projects.
Experience working with Korean customers, partners, or multinational organizations.
Experience in offshore or global delivery projects.
Knowledge of Agile, Scrum, Waterfall, or hybrid project methodologies.
Business Analysis certifications such as CBAP, CCBA, ECBA, PMI-PBA, or equivalent.
Experience with requirement management and collaboration tools such as Jira, Confluence, Azure DevOps, or similar platforms.

Thông tin khác

Business Analyst (Korean Speaking) - Senior