PRIVACY POLICY

This Privacy Policy describes how TMI Joint Stock Company ("X-Interview") collects, uses, shares, and protects personal data of Users when accessing or utilizing the X-Interview Service.

This Policy constitutes an integral part of the X-Interview Terms of Service; capitalized terms in this Policy, unless otherwise defined herein, have the meanings ascribed to them in the Terms of Service.

Registering an account, accessing, or using any feature of the Service signifies that the User has read, understood, and agreed to this Privacy Policy.

When using the Service, X-Interview may collect:

• Identity Information: full name, date of birth, gender, phone number, email address, residential information, avatar image
• Professional Information: educational background, work experience, skills, certifications, career objectives, desired compensation
• Practice Content: interview responses, audio recordings, video recordings (subject to User granting microphone/camera permissions)
• Technical & Behavioral Data: IP address, device type, browser specifications, search history, and application activity on the Platform

Access to microphone, camera, and other device permissions is only initiated following explicit User permission and may be revoked at any time in device settings.

Data is processed for the purposes of: performing contractual obligations in delivering the Service to Users; connecting Candidates with Employers upon Candidate consent; improving Service quality; ensuring platform security and fraud prevention; and complying with statutory obligations.

Data may be shared with:

• Employers: in accordance with Candidate profile visibility settings or when Candidates actively submit applications
• Infrastructure, AI, Cloud Storage, and Payment Providers: strictly within the scope necessary for operations and bound by contractual confidentiality terms
• Competent State Authorities: upon lawful written request

Data may be stored or processed on servers situated within and/or outside the territory of Vietnam. In case of cross-border data transfer, X-Interview strictly complies with Vietnamese legal procedures regarding personal data protection.

X-Interview does not sell Users' personal data to third parties.

Users have the right to: be informed, give or withdraw consent, access, rectify, obtain copies, request deletion, restrict processing, object to processing, and lodge complaints regarding their personal data pursuant to applicable legislation.

Requests should be directed to: contact@x-interview.com. X-Interview responds within statutory timeframes.

• Upon account cancellation or termination, data will be marked for deletion and removed from publicly accessible areas.
• Certain technical backups may persist for up to 30 days prior to permanent deletion, or longer if required by applicable law (e.g., transaction records, dispute resolution documentation).
• X-Interview reserves the right to delete accounts inactive continuously for more than 12 months, following at least 30 days prior notice to the registered email address.