IT Support Engineer (Onsite, Phúc Yên, Vĩnh Phúc cũ) (29083)
About This Job
Trách nhiệm chính
- Provide daily onsite and remote IT support to end users.
- Troubleshoot hardware, software, network, and system-related issues.
- Handle incidents and service requests through the ticketing system.
- Support the installation, configuration, and maintenance of PCs, laptops, printers, and other IT equipment.
- Perform daily system and operational checks.
- Coordinate with vendors and technical teams when required.
- Maintain operational records, reports, and documentation.
- Support service transition, knowledge transfer, and improvement activities.
- Support additional operational, transition, or project-related activities as assigned by the manager and aligned with business requirements.
Yêu cầu
- Hold a bachelor's degree in information technology, telecommunications, or a related field.
- Have at least one year of experience in IT support, helpdesk, desktop support, or onsite support.
- Have experience in at least one of these areas: Windows 10 or Windows 11; Microsoft 365 applications; PC and laptop support; printers and peripheral devices; basic network troubleshooting; Active Directory or user account management; or device deployment and configuration.
- Be able to troubleshoot hardware, software, network, or system-related issues.
- Have good English communication skills.
- Yêu cầu giới tính: Nam.
Mức lương
- Thu nhập hàng tháng dao động từ 18,000,000 đến 28,000,000 VND (Gross).
Phúc lợi
- Social insurance
- Health care insurance
- Review salary: 1 time/year
- Performance bonus: 1 time/year
- Year End Party
- Company trip
Hình thức làm việc
- Làm việc toàn thời gian tại văn phòng Phúc Yên, Phú Thọ (Vĩnh Phúc cũ).
Thông tin khác
- Reason for hiring: New hiring for onsite support.
- Working Hour: 8:00-17:00.
- Holidays: Saturday, Sunday & National Holiday.
- Probationary period: 60 days - 85% salary.
- Chức vụ: Nhân Viên/Chuyên Viên.
- Số lượng tuyển: 02 người.
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