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Telesales Representative

US e-commerce brand

A fast-growing US e-commerce brand specializing in premium products for US business customers is hiring 2 to 3 Telesales Representatives based in Hanoi to handle warm leads and close deals over the phone. This is a pure sales role, not customer support, not inbound call center. We are looking for people with strong English communication skills, persistent follow-up discipline, and the ability to close deals. KEY RESPONSIBILITIES: - Receive a daily list of warm leads, customers who have shown buying intent on our website - Call leads within 10 to 30 minutes of receipt, uncover needs and handle objections - Close deals over the phone or clearly identify what follow-up is needed - Send personalized SMS and emails through our internal CRM - Pursue each lead 6 to 8 times across multiple channels until they buy or clearly opt out - Maintain detailed records of every customer interaction in the CRM - Hit monthly sales KPIs WORK SCHEDULE: - Monday to Friday: 11 PM to 7 AM Vietnam time, equivalent to 11 AM to 7 PM US Eastern Time, full 8-hour shift - Saturday: 10 PM to 2 AM Vietnam time, equivalent to 10 AM to 2 PM US Eastern Time, 4-hour half shift - Total around 44 hours per week across 6 days DAYS OFF: - Sundays every week - Major US holidays such as Memorial Day, July 4, Labor Day, Thanksgiving, Christmas, New Year - Vietnamese holidays such as Lunar New Year, April 30 to May 1, September 2 WORK LOCATION: - Remote work from home for most shifts including Saturday - In-office at Hanoi HQ 2 evenings per week on Tuesday and Friday for team training, sync meetings, coaching, and dinner with the team
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公司信息

  • TMI股份公司
  • 税号: 0109904638
  • 河内市南慈廉郡Trung Van, 48 To Huu, Viwaseen塔21楼

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