Trách nhiệm chính

• Provide online technical support, offering product recommendations to ASM/KAM, DSR/DLEs and customers.
• Conduct product development activities, including trial tests, testimonials, and new product development.
• Perform technical support tasks: lubrication surveys, audits, problem resolution, and profit‑improvement planning with ASM/KAM.
• Collaborate with frontline sales to develop automotive customers, identify needs, and promote early adoption of TotalEnergies lubricants.
• Lead joint and solo visits to key customers, delivering technical proposals and securing product upgrade opportunities.
• Deliver on‑field training of product application knowledge to ASM/KAM/DSRs/DLEs and review customer interactions for quality.
• Manage technical standards and materials: establish, translate, and revise technical data sheets, raw material specifications, and provide assistance on commercial projects.
• Document results of technical programs and recommendations to quantify savings or cost avoidance.
• Participate in HSSE activities: fire drills, housekeeping, hazard reporting, first‑aid training, safe equipment handling, and HSE training for team members.

Yêu cầu

• Bachelor’s degree in Mechanical or Engineering (Automotive, Mechanical, or Chemical fields preferred) or related fields.
• Minimum 5 years of hands‑on experience in automotive lubricant application, technical service, or maintenance of automotive equipment.
• Fluency in Vietnamese and English, with ability to prepare technical reports and conduct bilingual presentations.
• In‑depth knowledge of automotive lubricants (engine oil, gear oil, ATF, coolant, brake fluid).
• Ability to interpret OEM specifications (API, ACEA, ILSAC, JASO).
• Familiarity with lubricant testing methods and standards (ASTM, ISO).
• Skilled in troubleshooting engine and gearbox lubrication issues.
• Proficient in technical presentations, product demonstrations, and field trials with customers or distributors.
• Experience with technical documentation, failure analysis, and oil sampling diagnostics.
• Knowledge of maintenance planning systems and equipment reliability improvement.

Yêu cầu ưu tiên

• Prior experience in multinational lubricant companies or automotive OEM/aftermarket.
• Proven track record of solving field problems, conducting product trials, and delivering customer technical support.
• Strong understanding of equipment operations, lubrication systems, and technical programs.

Thông tin khác

• TotalEnergies values diversity and inclusion, encouraging innovation and excellence.
• The role supports the company’s transition to a sustainable energy future.