职位详情

BNZ
TP. Hồ Chí Minh

IT/IS Manager

申请截止 剩余 1 天

求职辅助

发布于 4 周前

职位概览

薪资
薪资面议
工作方式
全职
经验
Từ 5 năm kinh nghiệm trở lên

关于此职位

Trách nhiệm chính

  • Strategic Leadership & Service Delivery Governance: Own the end‑to‑end governance framework for enterprise IT support and service delivery.
  • Enterprise‑Level Incident, Problem & Crisis Management: Act as the escalation owner for high‑severity incidents affecting business continuity.
  • AV / VC Strategy & Experience Management: Set strategic direction for AV/VC services, modernisation, and user experience design.
  • Risk, Compliance & Governance Leadership: Ensure all service operations adhere to enterprise security, risk, and compliance standards.
  • Strategic Vendor & Commercial Management: Own commercial relationships and strategic performance governance for all IT service vendors.
  • Service Excellence, Innovation & Transformation: Sponsor enterprise‑wide initiatives to improve service desk efficiency, automation, and user satisfaction.

Yêu cầu

  • Bachelor’s degree in Information Technology, Computer Science, Business, or related field.
  • 8–12+ years of experience in IT service management, IT account management, or enterprise service delivery leadership.
  • Demonstrated experience managing large-scale service operations and high‑severity incidents.
  • Proven ability to influence senior stakeholders and drive strategic technical decisions.
  • Strong commercial, vendor governance, and contract negotiation skills.

Thông tin khác

  • Job Posting End Date:
  • Worker Type: Maximum Term/Fixed Term (Fixed Term)
  • It’s more than just a career at NAB!
  • IT’S MORE THAN MONEY

BNZ

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