Trách nhiệm chính

• Conduct in-depth data analysis to identify trends, patterns, and opportunities across the eCommerce customer journey.
• Analyze key business metrics including traffic, conversion rate, AOV, retention, revenue, CLV, risk and loss metrics, inventory levels, and production performance.
• Identify key drivers impacting product performance, marketing effectiveness, and financial metrics to support data-driven business decisions.
• Act as a BI consultant for cross-functional teams to design and develop dashboards and reporting solutions that support business decision-making.
• Develop, maintain, and optimize BI dashboards and automated reports to monitor key business metrics, financial performance, and conversion funnels.
• Translate business requirements into scalable data models, metrics definitions, and visualization frameworks.
• Define and maintain data structures, data models, and metric definitions to ensure consistency across analytics and reporting.
• Ensure data accuracy, consistency, and governance across BI dashboards and reporting systems.
• Collaborate with data engineering and product teams to design scalable data pipelines and event tracking frameworks.
• Collaborate closely with cross-functional teams to understand data requirements and support data-driven decision-making.

Yêu cầu

• Bachelor's degree preferred in Data Science, Computer Science, Mathematics, Statistics, or a related field.
• 3+ years of experience working as a Data Analyst, Business Intelligence Analyst, or similar analytical role.
• Good understanding of data modeling and data warehousing concepts.
• Strong proficiency in SQL for data extraction, transformation, and analysis.
• Hands‑on experience with BI tools such as QuickSight, Power BI, or Looker.
• Experience using Python for data analysis and automation (e.g., Pandas, Matplotlib).
• Professional working proficiency in English.

Yêu cầu ưu tiên

• Experience performing exploratory data analysis (EDA) to identify patterns, trends, and opportunities.
• Strong analytical and problem‑solving skills with the ability to translate complex data into actionable business insights.
• Experience with A/B testing and experimentation analysis, analyzing eCommerce metrics such as conversion rate, AOV, retention, and customer lifetime value.
• Experience with data pipelines and event tracking frameworks.
• Experience with data governance.

Phúc lợi

• 13th‑month salary + performance bonus
• 15 paid leave days + health insurance

Thông tin khác

• Top 3 reasons to join us: Top‑notch Annual Income, Modern Office & Perks, Unlimited Growth Opportunities.
• Join our Technology Innovations Center of Excellence (CoE) at Crossian, a fast‑growing startup that achieved a milestone of $200M in 2025.
• Your Voice Matters at Crossian: You own your work and have every opportunity to showcase your capabilities.