Trách nhiệm chính

• Identify and prioritize the most promising business verticals for Zalo Platform, considering market potential, strategic fit, and long‑term growth.
• Own the overall business strategy and strategic roadmap for the platform.
• Lead and develop cross‑functional teams across Partnerships, Product Management, Business Development, and Operations.
• Build and manage strategic partnerships with internal products, technology vendors, and ecosystem partners.
• Develop a deep understanding of merchant, user, and market needs, translating insights into product strategies that deliver sustainable value.
• Continuously optimize the platform value proposition to ensure every new capability creates measurable value for merchants and end users.
• Identify and evaluate new business opportunities, including new use cases, user acquisition models, partnerships, and ecosystem initiatives.
• Own key platform growth metrics such as Monthly Active Users, Monthly Paying Users, New Engaged Users, transaction volume, conversion rate, and partner growth.
• Drive partner acquisition, engagement, and long‑term success on the platform.
• Lead go‑to‑market strategies for new platform capabilities and business verticals in collaboration with Product, Marketing, Business Development, and Sales teams.
• Continuously monitor platform performance, market trends, customer feedback, and competitive dynamics to refine strategy and investment priorities.

Yêu cầu

• 10–15+ years of experience in business, product, or platform strategy, ecosystem development, or related leadership roles.
• Strong strategic thinking with the ability to evaluate multiple industries, verticals, and growth opportunities, and make trade‑off decisions.
• Strong product mindset, translating customer and business problems into scalable product solutions.
• Hands‑on experience taking products from customer problems to shipped solutions, defining concepts, user journeys, and requirements.
• Proven experience influencing product strategy and roadmap decisions through close partnership with Product organizations.
• Strong understanding of two‑sided platform dynamics, balancing merchant success, user experience, and long‑term ecosystem growth.
• Experience building or scaling platform businesses, including multi‑sided marketplaces, developer ecosystems, app stores, mini‑app platforms, super apps, or similar ecosystems.
• Strong analytical skills with experience building business cases, defining KPIs, measuring impact, and making data‑driven decisions.
• Excellent leadership, stakeholder management, and communication skills, aligning cross‑functional teams around a shared vision and executing effectively.

Yêu cầu ưu tiên

• Experience in consumer‑facing industries such as digital services, commerce, fintech, mobility, or lifestyle platforms, with a strong understanding of operational challenges and customer needs.
• Background in platform business development, strategic partnerships, developer relations, or ecosystem growth.
• Experience working at a messaging platform, super app, mini‑app platform, or similar ecosystem business.
• Experience launching and scaling platform businesses or ecosystem products from zero to scale.

Thông tin khác

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