Vietnamese-Speaking Interpreter Full-time | Permanent | Remote – Vietnam

Trách nhiệm chính

• Provide accurate, complete, and respectful video interpreting between English and Vietnamese, with occasional over-the-phone sessions.
• Facilitate communication faithfully, without adding, omitting, or altering the speakers' meaning.
• Follow professional interpreter ethics, standards of practice, and company procedures.
• Maintain confidentiality and comply with applicable healthcare privacy requirements.
• Demonstrate cultural responsiveness and respect for differing backgrounds, communication styles, and patient preferences.
• Maintain professional conduct before, during, and after each session, and use sound judgement around interpreter role boundaries.
• Adapt to evolving technology, workflows, and service requirements.
• Take part in required training, coaching, and quality-related activities.

Yêu cầu công việc

• Fluent, professional level verbal communication in both English and Vietnamese.
• Genuine understanding of what medical interpreting involves.
• Ability to interpret medical information accurately and completely in both languages.
• Willingness to complete a medical interpreting proficiency assessment as part of the selection process.
• Cultural responsiveness and comfort working within the US healthcare context.
• Strong professional reliability and sound judgement, with a customer service mindset.
• Comfort working with video conferencing platforms and adapting to new remote technology.
• Able to pass background and drug screening.
• Dedicated home workspace reserved for this role: a private, distraction‑free room with a lockable door where no one else can see your screen while you work.
• Wired high‑speed internet is required (no Wi-Fi, hotspot, satellite, or DSL).
• Comfortable being on camera for the majority of each shift.
• Based in Vietnam, available to work remotely.
• Night shift hours aligned with US Eastern Time (ET).

Yêu cầu ưu tiên

• Previous medical interpreting experience in a hospital, clinic, or healthcare setting.
• Formal medical interpreter training, or a related certificate or degree.
• National medical interpreter certification (e.g., CCHI or NBCMI), where available for the language.
• Experience interpreting over video or telephone platforms.
• Working knowledge of medical terminology in English and Vietnamese.

Mức lương

• Thu nhập hàng tháng từ 20,000,000₫ đến 45,000,000₫.

Phúc lợi

• Bảo hiểm y tế riêng
• Thời gian nghỉ phép
• Làm việc từ xa
• Đào tạo & Phát triển
• Thiết bị được cung cấp

Hình thức làm việc

• Làm việc từ xa

Thông tin khác

• Đây là vị trí toàn thời gian, vĩnh viễn.
• Đào tạo có cấu trúc trước khi bắt đầu làm việc trực tiếp.
• Địa điểm làm việc: Remote.
• Email: anntruc.nguyen@gmail.com