Senior Site Reliability Engineer
Về công việc
Trách nhiệm chính
- Own day-to-day production support activities across platform environments.
- Monitor platform health, performance, availability, and operational KPIs.
- Coordinate incident management, root cause analysis, and resolution activities.
- Ensure timely communication and escalation of production issues.
- Establish and improve production support processes, runbooks, operational procedures, and support models.
- Drive release readiness, change management, and deployment coordination.
- Ensure support teams have appropriate documentation and operational knowledge.
- Implement and maintain monitoring, alerting, logging, and observability capabilities.
- Identify reliability risks and proactively drive remediation activities.
- Improve platform resilience, availability, recovery, and operational maturity.
- Support cloud infrastructure and platform environments.
- Manage deployment pipelines, environment configuration, and infrastructure automation.
- Work closely with engineering teams to improve operational stability.
- Support operational controls required for a regulated financial platform.
- Participate in audits, security reviews, disaster recovery testing, and operational risk assessments.
- Ensure operational processes align with security and compliance requirements.
- Act as a bridge between Engineering, Product, Operations, Compliance, Risk, and external partners.
- Coordinate operational activities across multiple teams.
- Provide clear operational reporting and status updates to management.
Yêu cầu
- 7+ years of experience in DevOps, Production Support, SRE, Platform Operations, or Infrastructure Engineering.
- Experience supporting critical production systems in financial services, fintech, payments, trading, digital banking, or regulated environments.
- Experience with cloud platforms (AWS preferred).
- Strong experience in monitoring, observability, incident management, and operational support.
- Experience with CI/CD pipelines and infrastructure automation.
- Strong troubleshooting and problem-solving capabilities.
Yêu cầu ưu tiên
- Experience supporting blockchain, digital asset, stablecoin, payments, or financial market infrastructure platforms.
- Experience with Kubernetes, containerized environments, and cloud-native architectures.
- Experience with Site Reliability Engineering (SRE) practices.
- Experience with security operations, audit readiness, and regulated environments.
- Familiarity with operational processes supporting 24x7 services.
Mức lương
- Salary not disclosed.
Thông tin khác
- This role is focused on ensuring the platform operates securely, reliably, and efficiently in production.
- Due to the high volume of applications we receive, we are unable to respond to every candidate individually. If you have not received a response from GFT regarding your application within 10 workdays, please consider that we have decided to proceed with other candidates.
- Location: Thành phố Hồ Chí Minh, Vietnam.