[Hanoi/HCMC] Middle/Senior Site Reliability Engineer
Về công việc
Trách nhiệm chính
- Own the reliability, availability and resilience of the audax platform across production environments for multiple bank clients.
- Design and operate cloud and hybrid infrastructure using infrastructure‑as‑code, supporting deployments on AWS, Azure, GCP or within client‑managed environments.
- Build standardised, repeatable deployment blueprints so new bank clients can be onboarded quickly and safely.
- Define and track SLIs, SLOs and error budgets that align with client SLAs and banking‑grade availability targets.
- Build end‑to‑end observability across microservices, integrations and third‑party dependencies (core banking, card processors, eKYC providers, payment networks).
- Lead incident response and blameless post‑incident reviews, communicating clearly with internal teams and client stakeholders during incidents.
- Design and regularly test disaster recovery, backup and business continuity plans to meet regulatory RTO and RPO requirements.
- Participate in the on‑call rotation and reduce operational toil through automation.
- Work with security and compliance teams on access control, secrets management, encryption, vulnerability management and audit evidence.
- Support client and regulator technology due diligence, including infrastructure documentation and control assessments.
Yêu cầu
- Minimum 3 years of experience in SRE, DevOps, platform or infrastructure engineering.
- Strong hands‑on experience with at least one major cloud provider (AWS, Azure, GCP); multi‑cloud exposure is a plus.
- Production experience with Kubernetes and containerised microservices.
- Proficiency with infrastructure‑as‑code (Terraform, Pulumi or similar) and configuration management.
- Experience with observability tooling such as Prometheus, Grafana, OpenTelemetry, Datadog, ELK or Splunk.
- Solid Linux fundamentals and networking knowledge (DNS, TCP/IP, load balancing, TLS, VPN, private connectivity).
- Scripting or programming skills in at least one language (Python, Go, Bash or similar).
- Experience with CI/CD and GitOps tooling (GitHub Actions, GitLab CI, Jenkins, ArgoCD).
- A calm, structured approach to troubleshooting and incident management.
- Clear written and spoken English, and comfort working with stakeholders across different countries.
Yêu cầu ưu tiên
- Experience in banking, payments, or other highly regulated financial environments.
- Familiarity with regulatory and security frameworks such as MAS TRM Guidelines, PCI DSS, ISO 27001, SOC 2, or central bank IT requirements in APAC or the Middle East.
- Experience deploying software into client‑owned or on‑premises bank environments with strict change management.
- Experience with hybrid connectivity between cloud platforms and bank data centres.
- Operating event streaming and messaging systems (Kafka, RabbitMQ or similar).
- Database operations experience (PostgreSQL, Oracle, MongoDB, replication, backup and recovery).
- Service mesh, API gateway or zero‑trust networking experience.
- Cloud cost optimisation and multi‑tenant platform design.
- Relevant certifications (AWS, Azure, GCP, CKA, CKS, CISSP).
Mức lương
- Thu nhập hàng tháng dao động từ 25,000,000₫ đến 50,000,000₫.
Phúc lợi
- Probation salary is 100% of official salary.
- 13th‑month salary and annual performance review.
- Bonus for special occasions each year (Labor Day, National Day, Solar New Year, Lunar New Year).
- Project Bonus.
- IT Certificate allowance (AWS/Azure, OutSystems, Salesforce, PMP, Agile/Scrum).
- Health Care Insurance.
- Social, health and unemployment Insurance following Government policy.
- Enjoy company summer trips and other team‑building activities held monthly and quarterly.
- Work five days per week with flexible check‑in time.
- Professional, creative and dynamic working environment.
Hình thức làm việc
- Làm việc tại văn phòng (In person).
Thông tin khác
- Job Type: Full‑time
- Work Location: In person
- Location: Hà Nội
- Positions: 1