Head of Engineering - Customer Enabling Technology
About This Job
Trách nhiệm chính
- Translate the strategic ambitions of Customer Onboarding and Mastery, Financial Crime and Fraud into an integrated roadmap and drive execution from shaping to delivery.
- Lead multiple engineering teams across the domains to drive outcomes, with domain knowledge desirable.
- Work closely with business teams and product owners to validate requirements before and after delivery through showcases and Day 2 production monitoring.
- Own the build and runtime of applications in production, providing active operational support and a clear support model with engineers proficient in site reliability engineering.
- Lead cyber security updates, keeping software versions current and patching infrastructure every sprint.
- Oversee investment delivery across CET, ensuring alignment between domains, effective spend, and providing insights on effectiveness and prioritisation.
- Fulfil other tasks as assigned by the People Leader or authorized representative.
Yêu cầu
- Proven people leadership and coaching skills, able to bring out the best in others and enable their success.
- Ability to build teams from scratch, nurture careers, and lead the vision end to end for business outcomes.
- Deep experience in the Australian and/or global banking markets, with detailed knowledge of operating practices, business models, market challenges, best practices and competitive dynamics.
- Passion for Financial Crime, Fraud or Customer Onboarding and keeping customers safe.
- Proven capability in managing complex stakeholder relationships, supporting senior leaders to shape their thinking while facing challenging topics.
- Demonstrated track record of business execution and program delivery, with tenacity and resilience to navigate challenges while remaining on schedule.
- Practical communication skills to translate needs at a strategic and operational level internally and externally, making effective decisions and balancing client, business, and stakeholder needs.
- Gravitas in senior leadership forums across NAB, quickly securing trust and respect of executive peers and stakeholders.
- Deep thought leadership that secures business leaders’ sponsorship to achieve business objectives.
Mức lương
- Thỏa thuận
Phúc lợi
- Generous compensation and benefit package
- Attractive salary
- 20-day paid annual leave and 7-day paid sick leave
- 13th month salary and Annual Performance Bonus
- Premium healthcare for yourself and family members
- Monthly allowance for team activities
- Premium welcome kit and occasional gifts of appreciation
- Extra benefits on your work anniversary
- Large scale products with modern technologies in banking domain
- Clear roadmap for career advancement in both technical and leadership pathways
- Access to digital learning platform such as Udemy
- Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
- State-of-the-art & modern Agile office
- Food and beverages in the office pantry
- Employee Assistance Program to improve your physical and mental health
- Annual team activities and company events
- A solid and talented team behind you – great people who love what they do
- Diverse and inclusive workplace with flexible work options
Thông tin khác
- Fixed Term contract
- Location: Thành phố Hồ Chí Minh