Business Analyst — AI Solutions (Agile, Figma, BRD/FRD)

Trách nhiệm chính

Bridge end-users and the AI build team.
Own requirements, act as the primary user-facing interface for LND’s AI initiative, run training, and lead QA / UAT before each deployment.
Operate inside the team’s cadence of shipping a usable increment every 2 weeks.
Run workshops and interviews with stakeholders (execution, proposal, field service, BoD), capture pain points and translate them into AI-solution concepts.
Produce BRD / FRD, user stories, use cases, workflow diagrams and UAT scenarios with clear acceptance criteria.
Turn requirements into clickable Figma mock-ups and AI-generated prototypes, iterating fast with users to validate before build.
Prepare test cases and datasets, perform internal business testing and coordinate UAT before hand‑over.
Deliver training and user manuals, support deployment, then log bugs / change requests and prioritise them with the Product Owner.

Yêu cầu công việc

Bachelor’s degree in IT, Information Systems or Business.
2–4 years as an (IT) Business Analyst in software delivery.
Solid grasp of SDLC + Agile / Scrum and requirement‑elicitation techniques.
Hands‑on experience writing BRD / FRD, user stories, acceptance criteria, and supporting UAT.
Mock‑up & wireframing using Figma and AI‑assisted mock‑up / design tools to produce interface mock‑ups quickly.
AI prototyping – fluent with AI rapid‑prototyping methodologies to move from concept to working demo fast.
Proven track record of end‑user training and documentation.
Strong English + Vietnamese communication – customer‑facing, both languages.
SQL / basic data analysis for validation and reporting.

Phúc lợi

Thông tin khác

This role fills two gaps flagged in the AI Team Build Recommendations: an unassigned QA / Tester function and the need to protect the Product Owner’s time before each sprint.
The role operates inside the team’s cadence of shipping a usable increment every 2 weeks.
The role is the primary user‑facing interface for LND’s AI initiative, run training, and lead QA / UAT before each deployment.

Business Analyst — AI Solutions (Agile, Figma, BRD/FRD)