Associate, Business Product Management, SPX Express
Về công việc
Trách nhiệm chính
- Support engagement with internal and external customers to understand their needs, pain points, and challenges.
- Assist in conducting market research to identify improvement areas and potential opportunities.
- Perform basic data analysis on structured and unstructured datasets under guidance to support process improvements.
- Contribute to problem identification and solution discussions with direction from senior team members.
- Help validate data accuracy and reliability to support insights generation.
- Work closely with data teams to maintain and improve data quality and reporting.
- Support prioritization of customer requirements based on data and team input.
- Assist in maintaining product roadmaps (weekly/monthly) under supervision.
- Support the team in proposing product solutions to address customer needs.
- Contribute ideas for feasible solutions with guidance from senior members and tech teams.
- Prepare clear documentation and simple data visualizations to communicate findings and updates.
- Coordinate with regional and cross-functional teams for task execution and updates.
- Collaborate with Product Support team to handle user feedback and basic issue resolution.
- Assist in tracking project progress and supporting feature rollouts.
- Help monitor performance of released features and collect user feedback.
- Support ongoing product improvements and ensure alignment with defined goals.
Yêu cầu
- Minimum 2 year of experience of Product management/ BA/ BI
- Systematic thinking: Clear problem framing (objective insight decision measurable impact)
- Creative & Proactive: Curious and proactive in seeking insights and addressing market opportunities with critical thinking.
- Functional skills: Understand system behavior, API, Data Structure, edge cases, data flow, and technical constraints.
- Understanding of Business flow, Data flow, UX flow, UI Design
Yêu cầu ưu tiên
- Previous work experience as a business analyst or product Management
- Experience working with data/product teams
- Ability to align cross-functional teams (multiple stakeholders from multiple departments), resolve conflicts, and drive consensus across business, product, and engineering.
Thông tin khác
- The Product Management team at Shopee is the key focal point between the business, engineering and design teams.
- SPX Express is continuously expanding its business, driven by a vision to revolutionize the logistics industry through technology and innovation.
- Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.