Assistant Learning & Development Manager
Về công việc
Trách nhiệm chính
- Develop and implement comprehensive training programs for hotel team members, including design, planning, and delivery aligned with corporate goals and industry standards.
- Monitor and review training performance by conducting meetings with department managers, trainers, and team members to assess trends, develop action plans, and recognize achievements.
- Deliver continuous improvement by evaluating existing training initiatives, identifying opportunities for enhancement, and recommending solutions to address specific department needs.
- Manage training records by tracking, maintaining, and auditing individual team member training records using designated systems and tools.
- Oversee departmental training programs such as alcohol awareness, food safety, job skills checklists, and educational assistance.
- Inspire and develop the team by supervising and supporting team members, monitoring performance, providing coaching, and fostering a positive and productive work environment.
Yêu cầu
- Minimum 3 years in L&D or HR with a strong track record in designing, delivering, and evaluating training programs.
- Degree in Human Resources, Organizational Development, Hospitality Management, or related field preferred.
- Skilled in instructional design, adult learning principles, and modern training methods (e-learning, blended learning).
- Proficient in assessing training effectiveness and aligning programs with business goals.
- Experienced with Learning Management Systems (LMS), digital training tools, and Microsoft Office.
- Strong verbal and written skills; able to engage and motivate diverse teams.
- Proven ability to work cross‑functionally to identify needs and support performance improvement.
- Capable of managing training teams and multiple projects effectively.
Yêu cầu ưu tiên
- Degree in Human Resources, Organizational Development, Hospitality Management, or related field.
Mức lương
- Thỏa thuận