Trách nhiệm chính

• Design, develop, and implement custom ServiceNow applications and solutions to meet business requirements, including creating workflows, forms, scripts, and integrations.
• Customize and configure ServiceNow instances, including setting up roles, access controls, data sources, and system properties to align with organizational needs.
• Develop and maintain integrations between ServiceNow and other systems, such as databases, web services, and third‑party applications, to enable data exchange and process automation.
• Write and maintain scripts using ServiceNow's scripting languages (e.g., JavaScript, Glide Record, and ACLs) to automate processes, enhance functionality, and improve system performance.
• Perform thorough testing, including unit testing, integration testing, and user acceptance testing, to ensure the quality and reliability of developed solutions; coordinate and execute deployment activities.
• Document ServiceNow applications, configurations, and processes to ensure proper knowledge transfer and maintenance.
• Investigate and resolve issues, bugs, and performance bottlenecks in ServiceNow applications and instances, providing timely support to end‑users.
• Stay up‑to‑date with ServiceNow best practices, new features, and industry trends, and contribute to the continuous improvement of ServiceNow implementations and processes.

Yêu cầu

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• More than 2 years of hands‑on experience in ServiceNow development and administration.

Yêu cầu ưu tiên

• Proficient in ServiceNow development, including scripting (JavaScript, Glide Record, ACLs), workflow design, and application development.
• Experience with ServiceNow integrations, web services, and data sources.
• Knowledge of ITIL processes and best practices.
• Familiarity with agile development methodologies and DevOps practices.
• Proficiency in SQL and database management systems.
• ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are preferred.
• Strong problem‑solving and analytical skills to identify and resolve complex technical issues.
• Excellent written and verbal communication skills to effectively collaborate with cross‑functional teams and stakeholders.
• Meticulous attention to detail to ensure high‑quality deliverables and adherence to best practices.

Phúc lợi

• Attractive and competitive salary package.
• Full salary‑based contributions to Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese law.
• 13th‑month salary (guaranteed).
• Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/paternity leave, and childcare leave.
• Premium Healthcare Insurance (1+1) for employees and dependents.
• Employee Assistance Program (EAP) with confidential 1:1 consultation for physical and mental well‑being to support you and your family.
• Access to the Well‑being Hub covering health, mental wellness, and financial planning.
• Extensive resources to support your onboarding and continual development including DXC University and sponsorship for professional certification exams.
• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real‑time reward and recognition.
• Opportunities to work on global projects, collaborate with international teams, and explore overseas assignments or relocation.
• Special allowances and gifts (English/Japanese language allowance, wedding gifts, newborn gifts, etc.).
• Annual team activities and company events.
• A collaborative, inclusive, and international working environment that promotes knowledge sharing and continuous growth.

Thông tin khác

• Apply now by clicking the 'Apply Now' button to submit your resume.
• Interviews and onboarding are conducted online as part of DXC’s virtual‑first approach to work.
• DXC is an Equal Opportunity Employer.