Trách nhiệm chính

• Deploy, coordinate with stakeholders and participate in the development and administration of policies related to customers, including building and managing product trees and related documents.
• Coordinate with stakeholders to ensure the effectiveness of risk management, excluding legal risks, operational risks, compliance risks.
• Manage, develop, adjust and standardize regulations, guidelines, products/packages/business programs/solutions of the Division in accordance with the law, Techcombank's general policies and customer's need.
• Responsible for/coordinating feasibility assessment and proposing product/solution development ideas, product/solution development planning.
• Build/adjust products, product packages, solutions, sales programs to meet the needs of each segment/sub-segment/region/sub-sector on the basis of CVP.
• Design, construct, develop, adjust operating processes from the perspective of product/package/Biz program/solution, update problems, propose alternatives, process improvements, modifications.
• Implement or coordinate with Internal Divisions to improve and automate operational and service processes.
• Develop and manage pricing policy/governance framework for customers, including development/adjustment and management of product/package/solution pricing models/promotions by segment/sub-segment, by regions/areas on the basis of CVPs, policies and orientations of Techcombank.
• Monitor and manage the effectiveness of products, product packages, Biz program and propose solutions to improve operational efficiency.
• Participate in projects related to products/solutions for business customers.
• Draft training documents for Products/Solution and participate in and implement sharing / training / coaching for consulting forces on products and solutions.
• Provide training knowledge on Product/ Solution/ Journey.
• Other tasks assigned by department Head/Director.

Yêu cầu

• Bachelor's degree in Economics / Finance / Banking / Marketing / Business Administration.
• Minimum 12 years working experience in banking/finance/credit/marketing.
• Understanding of solutions to improve performance of division (resource, system, operations, risk management).
• Understanding of banking activities.
• Understanding of strategy, business model, CVP.
• Minimum TOEIC 650 or equivalent.

Yêu cầu ưu tiên

• Priority to have a master's degree or higher.

Thông tin khác

• Category: Private and Retail Banking Group
• Facility: Retail Banking
• Job Purpose: Manage and be responsible for activities related to product/ Solution/ Journey development and management for division through: ...
• Key Relationships: Direct Manager: Director/Head of function; Direct Reports: None; Internal Stakeholders: Other units in Division, other units in TCB; External Stakeholders: Customers, organizations, business associations, state agencies (GSO, tax authorities ...).