Trách nhiệm chính

• Accountable for day-to-day product management to deliver commercial objectives and maintain high-level customer and colleague experiences.
• Support product risk and control requirements, ensuring adherence to obligations.
• Review and respond to colleague inquiries, support team escalations, and further escalation as required.
• Undertake and review regular market analysis, assessment of performance metrics and customer complaints.
• Provide insights and recommendations for product and experience improvements.
• Support delivery and implementation of initiatives to enhance customer and colleague experience.
• Complete periodic reviews of product collateral, including terms and conditions, and manage currency of collateral.
• Facilitate and support commercialization activities, including customer onboarding.
• Support change initiatives and delivery of business outcomes aligned to the product roadmap.
• Facilitate squad cadences and cross-squad coordination with other Squad PO's and/or RTE's as needed.
• Collaborate with squad members to elaborate features and stories, defining acceptance criteria and definition of done.
• Make effective day-to-day decisions to enable the squad to progress the work, engaging with relevant Business Outcomes owners as needed.
• Work collaboratively with squad members to deliver backlog, and attend all relevant agile ceremonies.
• Communicate and engage with stakeholders outside the squad, protecting squad members to enable focus on their work and avoid context-switching.
• Conduct problem resolution, help to resolve and/or elevate impediments.
• Interact with a diverse set of stakeholders to understand demand, keeping the voice of the customer front of mind.
• Ensure squad performance metrics are of a high standard driving continual improvements in quality and velocity.
• Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.

Yêu cầu

• 10 years+ experience working in a similar role (i.e Product Owner, Product Manager, etc.) preferably within the payments industry.
• Demonstrated ability to build and maintain effective relationships with a range of stakeholders.
• Demonstrated ability to effectively communicate and achieve outcomes.
• Proven record of managing within a regulatory environment, including compliance, obligations and scheme management.
• Demonstrated ability to build a strong performance culture and capabilities as a team.
• Extensive experience with agile ways of working and AI tools.
• Ability to create and convey a vision to key stakeholders and teams, developing it into a shaped backlog of key features, user stories and goals in line with Domain cadence.
• Comfortable playing a leadership role, including leading workshops through the discovery, development and operational usage stages of development.
• Ability to innovate, adapt and grasp new skills and content.
• Proven analytical skills and evidence based decision making.
• Project delivery and knowledge of the software development cycle.

Mức lương

• Thỏa thuận

Phúc lợi

• Generous compensation and benefit package.
• Attractive salary.
• 20-day paid annual leave and 7-day paid sick leave.
• 13th month salary and Annual Performance Bonus.
• Premium healthcare for yourself and family members.
• Monthly allowance for team activities.
• Premium welcome kit and occasional gifts of appreciation.
• Large scale products with modern technologies in banking domain.
• Clear roadmap for career advancement in both technical and leadership pathways.
• Access to digital learning platform such as Udemy.
• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP).
• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers).
• Opportunity for training in Australia.
• Hybrid working model and excellent work-life balance.
• State-of-the-art & modern Agile office.
• Food and beverages in the office pantry.
• Employee Assistance Program to improve your physical and mental health.
• Annual team activities and company events.
• A solid and talented team behind you - great people who love what they do.
• Diverse and inclusive workplace.
• Flexible work options.
• Cloud-first technology transformation.
• Competitive remuneration package.

Hình thức làm việc

• Hybrid working model

Thông tin khác

• Maximum Term/Fixed Term (Fixed Term)
• Location: Thành phố Hồ Chí Minh
• Positions: 1