IT/IS Manager
TP. Hồ Chí Minh
応募締切:
14/11/2026
仕事内容
Trách nhiệm chính
- Strategic Leadership & Service Delivery Governance: Own the end‑to‑end governance framework for enterprise IT support and service delivery.
- Enterprise‑Level Incident, Problem & Crisis Management: Act as the escalation owner for high‑severity incidents affecting business continuity.
- AV / VC Strategy & Experience Management: Set strategic direction for AV/VC services, modernisation, and user experience design.
- Risk, Compliance & Governance Leadership: Ensure all service operations adhere to enterprise security, risk, and compliance standards.
- Strategic Vendor & Commercial Management: Own commercial relationships and strategic performance governance for all IT service vendors.
- Service Excellence, Innovation & Transformation: Sponsor enterprise‑wide initiatives to improve service desk efficiency, automation, and user satisfaction.
Yêu cầu
- Bachelor’s degree in Information Technology, Computer Science, Business, or related field.
- 8–12+ years of experience in IT service management, IT account management, or enterprise service delivery leadership.
- Demonstrated experience managing large-scale service operations and high‑severity incidents.
- Proven ability to influence senior stakeholders and drive strategic technical decisions.
- Strong commercial, vendor governance, and contract negotiation skills.
Thông tin khác
- Job Posting End Date:
- Worker Type: Maximum Term/Fixed Term (Fixed Term)
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